4g91 Privacy Policy — Our Commitment to Protecting Your Data
At 4g91, your privacy is our priority. This policy details how we collect, use, store, and protect your personal information as a platform user in Malaysia.
Last updated: 2026. Applicable to all 4g91 platform users in Malaysia.
Types of Information We Collect
When you register and use the 4g91 platform, we collect various types of information to enable our services to function properly and securely. The main categories of information collected are as follows:
Your full name, date of birth, phone number, and email address provided during registration. This information is used for identity verification, account management, and service-related communications.
Details relating to deposits and withdrawals in MYR (RM), including payment methods used and transaction history. We do not store full credit card numbers or bank account details in our systems.
IP address, device type, operating system, browser type, and screen resolution. This data is used to optimise the user experience and detect potential unauthorised access to your account.
In-platform activity records such as games played, session duration, and usage patterns. This aggregated data helps us improve the platform experience and surface relevant content for you.
How We Use Your Information
4g91 uses the information collected solely for legitimate purposes directly related to delivering the platform's services to you. Your information is used for the following:
- Account management — creating, verifying, and keeping your user account secure and accessible.
- Transaction processing — processing MYR deposits and withdrawals accurately and securely through supported local payment methods.
- Platform security — detecting and preventing fraud, unauthorised access, or account misuse through activity data analysis.
- Service communications — sending important notifications relating to your account, transactions, policy updates, or security alerts.
- Platform improvement — analysing aggregated usage patterns to improve the design, functionality, and performance of the 4g91 platform.
- Legal compliance — fulfilling legal or regulatory obligations applicable to the platform's operations.
We do not use your information for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies
The 4g91 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
The types of cookies we use include:
- Session cookies — required to maintain your login session while using the platform. These cookies are automatically deleted when you close your browser.
- Functional cookies — saving your preferences such as language and display settings for a more convenient experience on future visits.
- Analytical cookies — collecting aggregated, anonymised usage data to help us understand how users interact with the platform.
You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect the full functionality of the 4g91 platform.
Data Storage & Security Measures
All data transmitted between your device and 4g91's servers is protected with SSL encryption. Account passwords are stored in a format processed through a secure cryptographic hash function — no one can read your original password.
Active account information is retained for as long as your account remains active. Once an account is closed, data is kept for the period required to meet legal and audit obligations, after which it is securely deleted in accordance with established procedures.
Sharing Information with Third Parties
4g91 does not sell, rent, or share users' personal information with third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
- Payment service providers that process your MYR transactions — only the information required to complete the transaction will be shared.
- Legal requirements — when mandated by a court order or relevant regulatory authority.
- Business transfers — should 4g91 be involved in a merger or acquisition, users will be notified in advance.
Your Rights as a User
As a 4g91 user in Malaysia, you have the following rights regarding your personal data:
- Right of Access
- You have the right to request a copy of the personal information we hold on your account. Access requests can be submitted via our support email.
- Right to Rectification
- If your information is inaccurate or out of date, you have the right to request a correction. You can update basic information through your account settings or by contacting the 4g91 support team.
- Right to Erasure
- You may request the deletion of your personal data upon account closure, subject to any applicable legal data retention obligations.
- Right to Object to Processing
- You have the right to object to the processing of your data for specific purposes, including direct marketing communications, by contacting us at [email protected].
Policy Changes & How to Contact Us
Privacy Policy Updates
4g91 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or new legal requirements. Users will be notified of any significant changes via in-platform notifications or email.
Continued use of the 4g91 platform after any policy changes take effect will be considered acceptance of the updated policy.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Email: [email protected]
You can also browse the FAQ us for answers to the most frequently asked questions by Malaysian users.
Your Data Is Safe with 4g91
We are committed to protecting your privacy at every stage of your platform experience. Register an account today and enjoy a safe, secure entertainment experience.